FREQUENTLY ASKED QUESTIONS
DO I NEED A REFERRAL?
No, only for consultations and treatment paid by a third party e.g. Work Cover, TAC.
WHAT TYPES OF REBATES DO YOU OFFER?
Patients may receive a rebate from their health fund if covered by extras covering Occupational Therapy.
Treatment may also be eligible under Medicare, Work Cover or TAC but this must be approved by your doctor or specialist.
I JUST NEED A SPLINT, DO I NEED AN APPOINTMENT?
Yes. Bay Hand Therapy stock many types of splints as well as custom made moulded plastic splints. It is important that you are assessed correctly to ensure you receive the best care and education about your condition. Splints are an additional cost to your consultation and vary in costs depending on size and type.
WHAT SHOULD I BRING TO MY APPOINTMENT?
Xrays, scans and reports relevant to your appointment.
Work Cover/TAC approval letter and claim number information.
Please telephone us directly to schedule all appointments.
3A Keys Street
We are open Monday, Wednesday and Friday.
By appointment only.
We ask that you give us 24 hours notice of cancellation for any appointments to avoid a late cancellation fee.
P: (03) 9589 2465
F: (03) 9589 3924